HSU MEMBERS ARE CHANGING AGED CARE
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After years of campaigning, Health Services Union (HSU) aged care workers secured a historic wage win as part of the HSU’s Work Value Case. Aged care workers won pay rises of between 7 and 28 per cent in a Fair Work Commission. You can find out more about the increases to wages below.
But the fight is far from over!
The Fair Work Commission failed to recognise the value and hard work of support services workers in aged care and that’s not good enough. HSU members will continue to fight for equality in aged care.
If you work in aged care, join the HSU today. The more members that stand together, the stronger our voice is.
AGED CARE NATIONAL WORKER REGISTRATION SCHEME
The Australian Government is implementing a national worker registration scheme to support the aged care sector. The scheme will support the professionalisation of workers and ensure there are appropriate protections for older people receiving aged care services.
A staged approach to implementation, where elements of the scheme are rolled out progressively, has been adopted to support worker and sector readiness.
In February 2025 the government requested feedback and comments on the design of the scheme as well as training and skills requirements.
The HSU’s submission is available here.
The Government will consider the feedback from the consultation process as they continue to develop the approach to a national registration scheme. Read the consultation summary report here.
AGED CARE WORKER WAGES FAQS
Please find below guidance on Stage 3, Tranche 2 of the Fair Work Commission Aged Care Work Value Case. This is the final stage of wage increases resulting from the case. Have a read through the information and if you have further questions, please contact your union.
For guidance on all stages of wage increases please see the following guidance documents:
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The Stage 3 decisions under the ACWVC included award wage increases from the first full pay period on or after 1 October 2025 for relevant aged care workers under the Aged Care Award 2010; and Schedule F of the Social, Community, Home Care and Disability Services Industry Award 2010 (SCHADS Award).
The 1 October 2025 minimum award wage increases will apply to direct care employees in residential aged care, and some home care employees working in aged care.
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This Guidance and the associated funding relate to the increases to the award wages that will commence from the first full pay period on or after 1 October 2025 for relevant aged care workers as a result of the Fair Work Commission’s decisions under the ACWVC.
The Government expects providers of residential aged care and in-home aged care to use the funding being provided by the Government from 1 October 2025 to support meeting the increased award wages and on-costs in the following way:
Providers to pass on all additional funding for the benefit of their employees covered by the Fair Work Commission’s decisions, including passing on any unspent additional funding received to meet previous wage increases.
Providers are expected to work closely with employees and their representatives, including unions, to implement these changes in a cooperative way. This includes an expectation that providers involve employees and employee representatives about the approach to passing on all additional funding.
The usual enterprise bargaining should continue to occur, with periodic wage increases drawn from the provider's revenue. Providers are expected to provide periodic increases, including through enterprise agreements, separately to the additional funding provided to support the Fair Work Commission’s decisions relevant to the 1 October 2025 award wage increases.
The Government does not support the use of the additional funding to support the Fair Work Commission’s decisions relevant to the 1 October 2025 award wage increases for periodic wage increases as a result of usual enterprise bargaining practices, including through enterprise agreements.
State, territory and local government providers of residential aged care and in-home aged care will receive funding to implement these award wage increases. The Government expects state/territory and local government providers that receive additional government funding for award wages and on-costs to pass on all funding to aged care employees. However, we recognise that the state-based industrial relations processes may take some time to update relevant awards and/or enterprise agreements in response to the Fair Work Commission decisions.
Funding should not be used for short-term localised incentives which apply to only some staff in a particular area/s of labour shortage. Any short-term incentives should be funded from the provider's own resources.
Funding will be provided through a range of existing funding arrangements. Information on these arrangements and the additional funding being provided relevant to the 1 October 2025 award wage increases can be found on the Department’s webpage Better and fairer wages for aged care workers | Australian Government Department of Health, Disability and Ageing.
A provider that decides to increase employees’ wages in response to the Fair Work Commission’s decisions before 1 October 2025 does so at its own discretion. Providers that increase wages before 1 October 2025 should clearly document and communicate to employees and employee representatives that this increase is occurring and agree with relevant unions and/or employees that these claimed increases were in consideration of the 1 October 2025 award wages increases.
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The Guidance Tables attached provide the difference in dollar terms between the current award rate and the new award rate for each award classification.
The increase in award rates payable (last column in the Guidance tables) is what the Government expects providers of residential aged care and in-home aged care to pass on to employees due to the Fair Work Commission’s Stage 3 and 6 December 2024 decisions.
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The Government expects providers to undertake workforce communications, in consultation with unions, to support these increases. Providers should inform employees of the ACWVC award wage increases in writing, consistent with the following:
Providers will involve employees and employee representatives to communicate how they are implementing the funding received for award wage increases and on-costs, including timing and any back pay arrangements.
Providers to communicate with employees about their individual wage increase and new wage rate from the first full pay period on or after 1 October 2025 or from an earlier date if the increases were provided before 1 October 2025.
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Residential aged care and in-home aged care providers must continue attesting in the Quarterly Financial Report that all funding provided to support the 1 October 2025 increases is passed through to employees. The attestation confirms providers have passed on all funding for award wage increases to employees as increases in their wages and on-costs. The Department will continue to publish providers’ quarterly attestation responses.
The Quarterly Financial Report also collects information on hourly wage rates, labour costs, and the primary way employees are engaged and paid (i.e. Award, Enterprise Agreement, Individual Agreement).
The Department will continue to analyse this information and closely monitor providers’ expenditure on labour costs to identify trends in this spending over time. These trends will be published through the Quarterly Financial Snapshot. The Department will also continue to refer providers to the Fair Work Ombudsman where a provider reports hourly wage rates below the minimum pay points in the relevant awards. The submitted data will be checked with the provider before a referral is made.
Providers are required by law to provide accurate information to the Commonwealth.The Quarterly Financial Report also collects information on hourly wage rates, labour costs, and the primary way employees are engaged and paid (i.e. Award, Enterprise Agreement, Individual Agreement).
The department will continue to analyse this information and closely monitor providers’ expenditure on labour costs to identify trends in this spending over time. These trends will be published through the Quarterly Financial Snapshot. The department will also continue to refer providers to the Fair Work Ombudsman, where hourly wage rates are reported by the provider to be below the minimum pay points in the relevant awards. The accuracy of the submitted data will be checked with the provider before a referral is made.
Providers are required by law to provide accurate information to the Commonwealth.
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The Department has developed this Guidance for the 1 October 2025 award wage increases in consultation with the Australian Nursing and Midwifery Federation, the Health Services Union, the United Workers Union, and Ageing Australia.
The Department will also work with Ageing Australia and unions to follow up worker complaints about the implementation of Government funding related to the Aged Care Work Value Case award wage increases.
For advice and support on the awards and enterprise agreements, employees and employers may contact the Fair Work Ombudsman either by calling 13 13 94 between 8am – 5:30pm Monday to Friday, or by sending an online enquiry.
Information on the award rates, including pay guides and a pay and conditions tool, is available on the Fair Work Ombudsman’s website.
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Health Services Union members are changing aged care. Join the HSU today.